Q: How do I start a new conversation?
A: Click the new conversation/pen icon, select a contact (or type a name), and send a message.
Q: How do I attach a photo or file?
A: Click the attach (+ / paperclip) icon, select the file from your device, then send.
Q: What if my message didn’t send?
A: Check your internet, try again, restart the app. If it still fails, check if the service is down.
Q: Can I edit a sent message?
A: You can’t edit the sent message in PhoneHQ chat.
Q: How do I create a group chat?
A: Start a new conversation -> select multiple recipients -> name the group and choose if the chat will be encrypted -> send your first message.
Q: How do I change my status (online / do not disturb)?
A: Go to your profile or app settings and set the status manually (or enable Do Not Disturb mode).
Q: Can I unsend (delete for everyone)?
A: No, currently unsending is not possible on the PhoneHQ Chat.
Q: How do I find an old message?
A: Use the search bar, enter a keyword, or filter results by date/attachments.
Q: What does the lock icon/encryption message mean?
A: It indicates that your conversation uses encryption (often end-to-end). Your messages are safe.
Q: How do I start a new chat conversation?
A: Go to the chat section of the app and tap the pen icon at the top of the screen.
Q: How can I send a message?
A: Type your message in the text input field and tap the send button (paper-plane icon).
Q: How do I mention someone in a chat?
A: Use the “@” symbol in your message followed by the person’s name.
Q: How can I view contact details in a chat?
A: Tap the dropdown/arrow icon next to the contact name or select ‘View profile’ to see more information.
Q: What information is shown in the ‘View profile’ option?
A: It displays the contact’s name, profile picture, status (online/offline or custom), local time, and other contact information.
Q: How do I initiate a call from a chat?
A: Tap the call button in the chat view to make an internal phone call with the contact.
Q: How can I create a group chat?
A: Go to the chat panel, tap the pen icon, select ‘New group,’ and choose the recipients for the group chat.
