From the main menu, tap on My numbers to view your list of calls.
Tap on the number you used for the call (e.g., Numer 1) Then, in the list of recent calls, tap the specific call with the issue (e.g., Outgoing call from 5/28/2025, 8:52 PM).
In the call details screen, scroll to the bottom and tap the link:
Connection notes? Report Problem
A Connection Problems window will pop up:
In the Message field, enter a brief description of the issue (e.g., “No audio,” “Call dropped,” “Voice delay”).
In the E-mail field, provide your email address for follow-up.
Optionally, tap Mark the bug to visually indicate the problem area on the interface.
After filling out the details, tap Submit to send your report to the support team.
Your issue has been reported. The support team will analyse it and respond as quickly as possible.
FAQ:
Q: I'm experiencing an issue with the app. How can I report it?
A: If you're facing technical issues or something isn’t working as expected, you can report the problem using the form available in the app.
Q: Where can I find the problem report form?
A: The report form is available in the app under Help or Settings > Report a problem, depending on your app version.
Q: The form isn’t showing or working. What should I do?
A: If the form doesn’t display correctly or won’t load, try uninstalling and reinstalling the app. This often resolves the issue.
