How to call a member of my team? (Web Portal)

You can call one of your team members without additional costs. Check this article to find out how.

  1. Log in to the Web Portal.

  2. Navigate to the “Team” section, located on the left side menu.

  3. Find the person you want to call, and check their status:

    • green means they're available, so you can call them,

    • yellow means that they are not logged in, or in the call. It's not possible to call them.

    • red means that they’ve set up “do not disturb” status. You can call this user after clicking ‘Call anyway’ in the call panel.

info icon
There are also custom statuses. Check the description in app to find out more.
  1. To initiate the call, click the phone icon below the name. The call will start and appear as ongoing on the dialer panel.

  1. When your conversation is complete, you can end the call by clicking the red phone icon on the dialer panel.

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