How to add a new contact on the Web Portal?

No call in the history:

1. Log in to the Web Portal.

2. Go to the “Contacts” section on the left side menu.

3. Click “Create contact” button in the top right corner of the screen.

4. Fill the form with contact information - first name, last name and phone number are required.

5. Choose the Contact Availability option.

6. Click the “Add contact” button below the form.

There is a call in the history:

1. Log in to the Web Portal.

2. After logging in, you should see your call's history. If not, go to “Calls” section on the left side menu.

3. Find the call with the number that you want to save as a new contact and click on it.

4. The details of the call should appear on the left side, between the dialer panel and calls list.

5. Click on the “Create a new contact” option below the call details.

6. Fill the form with contact General information - first name, last name and phone number are required.

7. Choose the Contact Availability option.

8. Click the “Add contact” button below the form.

FAQ – Frequently Asked Questions

1. Can I edit a contact after saving it?
Yes. You can go to the Contacts section, search for the contact, and click the edit icon to update details.

2. What happens if I don’t select a Contact Availability type?
The contact will automatically be saved as Public.

3. Can I add a contact from missed or rejected calls?
Absolutely. Any call listed in your call history can be used to create a new contact.

4. Why is the "Create a new contact" button missing in call details?
This may occur if the number is already saved or linked to an existing contact.

Glossary of Terms

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