company logo

Help center

All collectionsGeneral informationHow to register the account

How to register the account

What do you need to register an account in PhoneHQ?

To register an account, please contact us and provide the following details:

  1. Company Name

  2. Business Type

  3. Business Registration Number

  4. Tax Identification Number (or equivalent)

  5. Registered Address

  6. Primary Industry/Business Activity

  7. Official contact information (office address, office phone number)

  8. Official Website

  9. Primary Contact Information (name, phone number, email address, job title)

  10. What type of phone number(s) would you like to get for your account:

    • Number of phone numbers needed

    • Countries from which the numbers should be assigned

    • Whether the numbers should be private or public within the account

    • If you need a "gold number" (also known as "vanity numbers" or "easy-to-remember numbers"), we will do our best to find one that meets your requirements.

info icon
In most cases, the information above is enough to register your account and get your first local phone number in your company's country. However, due to specific regulations in some countries, we may need additional proof to verify your business legitimacy. This might include documents like proof of address or an extract from the business register.

Within one business day after receiving your message, we will create a profile for you and notify you by email once it’s ready. After that, you’ll gain access to our platform and can start making calls!

FAQ – Frequently Asked Questions

1. How long does it take to register an account?
Once we receive all the required information, we’ll create your company profile within one business day and notify you by email when it’s ready.

2. Can I get phone numbers from multiple countries?
Yes. Just let us know which countries you need numbers from in your request.

3. What is a "gold number"?
A gold number (also known as a vanity number or easy-to-remember number) is a phone number with a memorable sequence, such as 123-456-789. We'll do our best to find one that suits your needs.

4. What does it mean for a number to be “private” or “public” within the account?
A private number is assigned to a specific user or team and is not visible to others. A public number is shared and accessible by all users within the company account.

5. What additional documents might be required?
In some countries, we may need extra documentation such as proof of address or an official business registration extract to comply with local regulations.

6. Can I try the service before completing full registration?
Yes, you will get 10 days of free trial to check if application suits you.

7.What document formats are accepted for verification?
The best formats for verification are PDFs or clear, high-quality scans.

Glossary of Terms

Term

Definition

Local Phone Number

 A phone number assigned to a specific country or geographic region

Gold number

A phone number that’s easy to remember, often with repeated or sequential digits. Also called a vanity number.

Private number

A number assigned to a specific user or team, not visible to others in the organization.

Public number

A number shared across the company account and accessible to all users.

Business Legitimacy

Confirmation that a company operates legally according to the laws of a given country

Proof of Address

An official document confirming the company’s registered address (e.g., utility bill, lease agreement)

Tax Identification Number (TIN)

A unique number used to identify a business for tax purposes (or its equivalent in your country).

Company profile

Your registered business account on our platform, which allows management of numbers, contacts, and calls.

Found a mistake or missing article? Contact PhoneHQ Support and let us know!

Did this answer your question?
😞
😐
😁