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Standard and Admin Users permissions comparison

What's the difference between Standard user and Admin User permissions?

Last update: 31/03/2025

The table below will show you the difference in permissions between two available types of users in the PhoneHQ system.

Feature

Standard User

Admin User

Single Sign-On

Yes

Yes

Calls operations

Yes

Yes

Contacts management

Yes

Yes

Team view

Yes

Yes

Team calling

Yes

Yes

Groups view

Yes, only groups they belong to.

Yes, all groups.

Groups management

No

Yes

Phone numbers view

Yes, only assigned numbers.

Yes, all numbers.

Phone numbers settings

Yes

Yes

Profile settings

Yes

Yes

Custom statuses

Yes

Yes

Billing reports

No

Yes

Calls history

Yes

Yes

Integrations

No

Yes

IVR management

No

Yes

Users management

No

Yes

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